Report an issue

Due to a significant influx of emails, we are currently experiencing delays in responding to our members.

Please kindly complete the form below.

    What is your first name?:
    Which email address did you use to sign up for your account?:
    From which country are you accessing your account?
    What is your Internet Service Provider (ISP)?
    What is your IP address? (If you're not sure what it is, you can check at whatismyipaddress.com.)
    Are you using a VPN?

    To which country is your VPN set?

    Are you able to login to your account?

    Are you seeing any error messages on your screen?

    What is the error message you see on your screen:

    What Device are you currently using?

    What app are you currently using?:

    Please tell us what IPTV app you're using:

    what is the m3u link you're using?